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Transform your business operations with our advanced business solutions​

Experts in Microsoft Dynamics 365 & Power Platform

How we can help with your D365

At iSOFT, we understand the pivotal role that advanced business solutions play in driving success. Our range of Microsoft Dynamics 365 & Power Platform solutions are designed to empower your business, transforming every facet of your operations with efficiency, innovation, and agility. Whether it’s strengthening your sales team, enhancing customer services, streamlining financial operations, or elevating your marketing strategies, our expertise ensures that your business stays ahead of the curve.

Our expertise spans across all Dynamics 365 & Power Platform applications, including: 

  • PowerApps
  • Dataverse
  • Power Pages
  • Power Automate
  • Power BI
  • Azure Services
  • SharePoint
  • Teams

We’re not just service providers; we’re architects of innovative solutions that are as unique as your business. By choosing iSOFT, you’re not just adopting a cutting-edge technology platform; you’re embracing a partnership that values integrity, transparency, passion, and the happiness of our clients. 

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Customer Service

Reduce average handling time and improve both resolution rate and satisfaction score through optimised case management processes, AI powered insights and omni-channel presence.

Sales & Insights

Streamline sales processes, enhance customer relationships, and drive revenue growth through lead and opportunity management, predictive lead scoring, conversation intelligence, performance analytics, and insights.

Field Service & Projects

Enhance field service management and project delivery with effective capacity planning, streamlined resource and skills management, and convenient on-the-go scheduling and bookings.

Customer Insights & AI

Leverage AI for smarter business decisions, unifying customer data, gaining actionable insights and driving personalized customer experiences.

Finance & Operations

Optimise financial operations, streamline supply chain management, and drive business growth with comprehensive suite of features including financial management, supply chain optimisation, and global compliance.

Marketing Automation

Elevate your marketing strategies for higher ROI through real-time journeys, targeted campaigns, and actionable insights.

Customer Service

Reduce average handling time and improve both resolution rate and satisfaction score through optimised case management processes, AI powered insights and omni-channel presence.

Sales & Insights

Streamline sales processes, enhance customer relationships, and drive revenue growth through lead and opportunity management, predictive lead scoring, conversation intelligence, performance analytics, and insights.

Field Service & Projects

Enhance field service management and project delivery with effective capacity planning, streamlined resource and skills management, and convenient on-the-go scheduling and bookings.

Customer Insights & AI

Leverage AI for smarter business decisions, unifying customer data, gaining actionable insights and driving personalized customer experiences.

Finance & Operations

Optimise financial operations, streamline supply chain management, and drive business growth with comprehensive suite of features including financial management, supply chain optimisation, and global compliance.

Marketing Automation

Elevate your marketing strategies for higher ROI through real-time journeys, targeted campaigns, and actionable insights.

Integrations for Enhanced Capabilities ​

We specialize in seamless integrations, leveraging technologies like SQL Server Integration Services (SSIS), Azure Data Factory, and Logic Apps to provide comprehensive support for your existing platforms, ensuring a cohesive and efficient system environment. 

Power Pages  

Strengthen your web presence with responsive portals built on Power Pages. Our tailored designs ensure personalised content delivery, facilitating swift access to relevant information and resources, thus improving overall customer satisfaction and service excellence. 

App Development 

Create custom apps tailored to your business needs with minimal coding. Our team helps you develop apps that integrate seamlessly with your Power Platform ecosystem, enhancing functionalities and user experience. 

Process Automation 

Streamline your business processes with automated workflows tailored to your needs. Harnessing the power of Power Automate, including Robotic Process Automation, we minimise manual tasks, boosting efficiency and accuracy. 

Data Analytics and Insights

Transform data into actionable insights with our comprehensive Power BI services focused to empower you to make informed decisions, backed by valuable insights. 

Intelligent Virtual Agents

Elevate customer engagement with AI-powered Virtual Agents. We design chatbots to understand Natural Languages and provide immediate, personalised assistance, ensuring seamless interactions and superior customer satisfaction. 

AI Models & Integrations

Harness the potential of AI Builder within Microsoft Power Platform by selecting and customising AI models to suit your business needs. Seamlessly connect and train your models with tailored data, and leverage generated insights.

Why choose iSOFT?

Proven track record

With over 20 years of serving clients and delivering over 1000 projects, we are more than just a technology company. We’re a team driven by the desire to make a positive impact in the community and the world. 

The core of who we are

Our core values of integrity, transparency, passion, and happiness guide us in delivering exceptional experiences and outcomes. With our diverse team and global presence, we provide not just technological solutions but also contribute to society, offering free tertiary education to underprivileged children and fostering careers in financial services and technology companies.

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Continuous support and innovation

Our relationship with clients doesn’t end with implementation. We offer ongoing support and continuous innovation, ensuring that your business keeps pace with evolving technology trends. 

Tailored for your business

We understand that every business is unique, and that’s why our approach to implementing Dynamics 365 is highly personalised. Our team dives deep into your business processes to identify the best-fit solutions that align with your goals and aspirations. 

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Clients we've worked with

Meet our leadership team

Mohit Jain

Executive Vice President

George Cleanthous

Head of Marketing

Glenn Eades

Head of Project Delivery

Abhinav Ranjan

Head of Microsoft Delivery

Geetanjali Kohli

Head of Product Analysis

Ajay Bharti

Functional Head of Workforce Management

Michael Stikovic

Technical Head of Workforce Management

Devendra Kakkar

Head of Managed Services

Himadri Banerjee

Head of Government Business

Sunil Vali

Executive Vice President of Sales

Sanjeev Bindlish

Executive Vice President of Business Development

Saibal Guha

Head of Business Development

Sonali Borgaonkar

Head of Delivery - India

Shreyansh Sinha​

Practice Lead for Microsoft Services

Saurabh Tiwari

Technical Lead for Microsoft for Microsoft Services

Ravi Ranjan

Head of Projects Delivery

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