BFSI & FinTech solutions
Our Banking, Financial Services and Insurance experience
At iSOFT, our solutions are used to enhance the operations of banking and financial services organisations with cutting-edge technologies. Our expertise in developing advanced software solutions ensures that our clients and partners benefit from precision, efficiency, and excellence in their projects.
Sustainable Finance
At iSOFT, we've been deeply involved in helping financial institutions embrace sustainability. We've supported our clients in aligning their decision-making processes with Environmental, Social, and Governance (ESG) principles.
By guiding investments into renewable energy and carbon footprint reduction, we've enabled banks and other financial institutions to offer sustainable financial products that not only generate returns but also make a positive impact on the environment and society.
Generative AI & AI-Powered Insurance
Our team at iSOFT has been at the forefront of integrating generative AI into financial services. We've developed advanced AI-driven chatbots that enhance how customers interact with banking apps, making these interactions more natural and personalised.
We've also applied AI in the insurance sector, helping companies offer products that are more tailored to individual needs based on precise risk assessments. This work has led to fairer pricing and better customer experiences while addressing important concerns around data privacy and AI bias.
Customer Experience & Open Banking
Improving customer experience (CX) is a key part of what we do at iSOFT. We've helped financial services companies use technology to analyse every step of the customer journey, reducing friction and boosting satisfaction.
Our work with immersive tools like Virtual Reality (VR) has created more engaging ways for customers to interact with financial services. In addition, we've been instrumental in implementing Open Banking solutions that give individuals more control over their financial data, driving innovation through secure collaboration with third-party services.
Cybersecurity, Blockchain & Regtech
Security is a major focus at iSOFT, and we've worked extensively on enhancing cybersecurity and fraud detection for our clients. We've leveraged blockchain technology to secure transactions, build trust, and authenticate payments.
In the area of regulatory technology (Regtech), we've helped financial institutions navigate the ever-changing landscape of compliance, particularly around managing personal data and ensuring privacy.
Process Automation
At iSOFT, we've driven significant efficiency gains for financial institutions through process automation. Our expertise in AI has enabled us to automate routine tasks like customer onboarding, document verification, and compliance management. This has streamlined operations, reduced costs, and allowed our clients to focus more on delivering value to their customers.
We are committed to delivering innovative solutions that empower our clients to achieve excellence in banking, financial services and insurance. Our advanced software solutions are designed to meet the unique challenges of the industries, providing the tools needed to enhance productivity and sustainability. By integrating advanced data analytics, real-time monitoring, and mobile capabilities, we help businesses improve their operational efficiency, resource management, and service delivery.